Hi,
I am considering upgrading to use DIGI console server.
The manual say that " The default password is printed on the device label"
After many years, the label(loose label stickers) may accidentally damaged and the default password could not be read.
What can i do?
- Does the customer service provide default password if I provide product detail info?
- Or only send back the device and pay additional fee for RMA
Engineers often reset default, we have to consider this issue once all labels are lost.
reference link
https://www.digi.com/support/knowledge-base/pcn-191204-01-migrating-from-dc-me-y402-s-to-dc-me
https://www.digi.com/support/knowledge-base/unique-default-passwords-for-digi-products
https://forums.digi.com/79511/