# Acceleport RAS4 w/ Creative Labs modem....no go

**URL:** <https://forums.digi.com/t/acceleport-ras4-w-creative-labs-modem-no-go/8064>\
**Category:** USB Devices\
**Created:** [January 7, 2005, 5:12pm UTC](https://forums.digi.com/t/acceleport-ras4-w-creative-labs-modem-no-go/8064 "2005-01-07T17:12:03Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![petecart](https://avatars.discourse-cdn.com/v4/letter/p/a88e57/32.png) [@petecart](https://forums.digi.com/u/petecart)\
**Post date:** [January 7, 2005, 5:12pm UTC](https://forums.digi.com/t/acceleport-ras4-w-creative-labs-modem-no-go/8064/1 "2005-01-07T17:12:03Z")

</div>

Hello Folks,

My client, Harrisonburg Medical Associates, has a fax server with one Creative Labs modem inside it. It works.

They installed a digi acceleport RAS4 and two things are wrong

1- it does not detect  
2- which driver should I install? (dgarasyn,dgarmps,mdmdgar)

This is really frustrating. Please help. I’ll do whatever you tell me to do.

Should we yank their old Creative Labs modem and try again?

Thank you!

Peter Cartwright  
802-264-6214

---

<div class="post-metadata">

**Author:** ![petecart](https://avatars.discourse-cdn.com/v4/letter/p/a88e57/32.png) [@petecart](https://forums.digi.com/u/petecart)\
**Post date:** [January 7, 2005, 5:12pm UTC](https://forums.digi.com/t/acceleport-ras4-w-creative-labs-modem-no-go/8064/2 "2005-01-07T17:12:41Z")

</div>

The machine is a Windows 2000 box with plenty of disk and memory, running service pack 4.