AnywhereUSB causes XP to reboot w/iPod

I have Windows XP running in VMware with AnywhereUSB drivers installed. I can connect a USB memory stick and access through AnywhereUSB in XP. Unfortunately, if I connect my iPod in disk mode to copy data off, the XP machine will go into a reboot loop (system reboots automatically, then reboots again when it reaches the login screen).

Any ideas on why I can access my iPod in disk mode?

Hello,

  1. Briefly, what is disk mode?

  2. Attach your iPod directly to a physical PC and download/run the AnywhereUSB check utility from the link below. Does it pass or fail?

http://ftp1.digi.com/support/utilities/awusbcheck.exe

  1. How do you resolve the reboot loop?

Hi Jeremy! Thanks for the quick response.

> 1. Briefly, what is disk mode?
There are typically two ways to get data on the iPod, iTunes sync and disk mode. iTunes sync is the only way you can get music/video/iTunes data onto the iPod in a playable fashion. The other way you can use the iPod is as standard removable hard drive where you can copy anything to it through Windows Explorer.

>
> 2. Attach your iPod directly to a physical PC and
> download/run the AnywhereUSB check utility from the
> link below. Does it pass or fail?
>
> http://ftp1.digi.com/support/utilities/awusbcheck.exe

Here’s the results from the utility:

2 USB devices found.

Incompatible devices found:

IBM Integrated Bluetooth IV VID = 0x0A5C PID = 0x201E

Compatible devices found:

Apple Mobile Device USB Driver VID = 0x05AC PID = 0x1290

>
> 3. How do you resolve the reboot loop?

To resolve the reboot loop, I just disconnected the iPod from the AnywhereUSB hub, and the XP machine will boot fine.

Bill,

Hi, please email me directly at mikes@digi.com

I’d like to email you something to try out.

Thanks
Mike Swift