# Blue screen with newer hardware

**URL:** <https://forums.digi.com/t/blue-screen-with-newer-hardware/8631>\
**Category:** Edgeport\
**Created:** [October 23, 2006, 8:49am UTC](https://forums.digi.com/t/blue-screen-with-newer-hardware/8631 "2006-10-23T08:49:18Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![gverbake](https://avatars.discourse-cdn.com/v4/letter/g/8dc957/32.png) [@gverbake](https://forums.digi.com/u/gverbake)\
**Post date:** [October 23, 2006, 8:49am UTC](https://forums.digi.com/t/blue-screen-with-newer-hardware/8631/1 "2006-10-23T08:49:18Z")

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Hello,

We recently installed some new hardware (Edgeport/8) and now we are getting blue screens from time to time.

The information on screen is:  
MULTIPLE\_IRQ\_COMPLETE\_REQUESTS  
Stop: 0x00000044 (0x81961770, 0x00000D62, 0x0000000, 0x0000000)

I will also attach a zip file with minidump files for all crashes… Table below relates the dump to a particular device…

I have tried with driver 3.60 and also with 3.10…

Do you have a solution? Firmware upgrade? New driver?

Thanks,  
Geert

First PC  
18/10/2006 18:10 90.112 Mini101806-01.dmp  
19/10/2006 12:56 90.112 Mini101906-01.dmp  
Edgeport/8 SN I60530305  
Boot Code = 1.01.0  
Download Code = 4.60.0  
Board Revision = 0  
CPU Revision = 2

19/10/2006 16:10 90.112 Mini101906-02.dmp  
19/10/2006 19:42 90.112 Mini101906-03.dmp  
20/10/2006 03:18 90.112 Mini102006-01.dmp  
20/10/2006 04:48 90.112 Mini102006-02.dmp  
20/10/2006 05:06 90.112 Mini102006-03.dmp  
20/10/2006 09:09 90.112 Mini102006-04.dmp  
Edgeport/22C SN V53712602  
Boot Code = 1.01.0  
Download Code = 4.96.0

20/10/2006 12:05 90.112 Mini102006-05.dmp  
20/10/2006 12:57 90.112 Mini102006-06.dmp  
Edgeport/22C SN V63501742

Second PC  
18/10/2006 17:04 90.112 Mini101806-01.dmp  
19/10/2006 04:24 90.112 Mini101906-01.dmp  
Edgeport/8 SN V60636088  
Boot Code = 1.01.0  
Download Code = 4.60.0  
Board Revision = 0  
CPU Revision = 2

No more blue screens after replacement with  
Edgeport/4 SN V13725856  
Boot Code = 1.13.7  
Download Code = 1.18.12  
Board Revision = 3  
CPU Revision = 1

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<div class="post-metadata">

**Author:** ![jeremym](https://avatars.discourse-cdn.com/v4/letter/j/58f4c7/32.png) [@jeremym](https://forums.digi.com/u/jeremym)\
**Post date:** [October 23, 2006, 2:14pm UTC](https://forums.digi.com/t/blue-screen-with-newer-hardware/8631/2 "2006-10-23T14:14:52Z")

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Look for an e-mail reply from my associate Mike Swift. We also received your e-mail support case (with the same information).

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<div class="post-metadata">

**Author:** ![sans0909](https://avatars.discourse-cdn.com/v4/letter/s/779978/32.png) [@sans0909](https://forums.digi.com/u/sans0909)\
**Post date:** [September 30, 2013, 8:45am UTC](https://forums.digi.com/t/blue-screen-with-newer-hardware/8631/3 "2013-09-30T08:45:06Z")

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update device with newer driver and firmware it solves known issues.