# BSOD Windows 2k8 R2 and VMware

**URL:** <https://forums.digi.com/t/bsod-windows-2k8-r2-and-vmware/8689>\
**Category:** Edgeport\
**Created:** [April 12, 2011, 5:16pm UTC](https://forums.digi.com/t/bsod-windows-2k8-r2-and-vmware/8689 "2011-04-12T17:16:09Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![nstadler](https://avatars.discourse-cdn.com/v4/letter/n/eb9ed0/32.png) [@nstadler](https://forums.digi.com/u/nstadler)\
**Post date:** [April 12, 2011, 5:16pm UTC](https://forums.digi.com/t/bsod-windows-2k8-r2-and-vmware/8689/1 "2011-04-12T17:16:09Z")

</div>

Hello from Bavaria,

two customers are experiencing crashes with USB Anywhere and Savenet Hasp dongles (sentinel) from once a day to six days.

Got several MEMORY.DMPs and all are crashing in the same area.

here is a part from windbg. If you need further information, pls let me know.

Many thanks in advance

Norbert

DRIVER\_IRQL\_NOT\_LESS\_OR\_EQUAL (d1)  
An attempt was made to access a pageable (or completely invalid) address at an  
interrupt request level (IRQL) that is too high. This is usually  
caused by drivers using improper addresses.  
If kernel debugger is available get stack backtrace.  
Arguments:  
Arg1: 0000000000000028, memory referenced  
Arg2: 0000000000000002, IRQL  
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation  
Arg4: fffff880029e89db, address which referenced memory

## Debugging Details:

AULTING\_MODULE: fffff80001654000 nt

DEBUG\_FLR\_IMAGE\_TIMESTAMP: 4c0ed2a6

READ\_ADDRESS: unable to get nt!MmSpecialPoolStart  
unable to get nt!MmSpecialPoolEnd  
unable to get nt!MmPoolCodeStart  
unable to get nt!MmPoolCodeEnd  
0000000000000028

CURRENT\_IRQL: 0

FAULTING\_IP:  
Awvusbd64+a9db  
fffff880`029e89db 66397128 cmp word ptr [rcx+28h],si

DEFAULT\_BUCKET\_ID: VISTA\_DRIVER\_FAULT

BUGCHECK\_STR: 0xD1

LAST\_CONTROL\_TRANSFER: from fffff800016c3ca9 to fffff800016c4740

STACK\_TEXT:  
fffff880`054cbd08 fffff800`016c3ca9 : 00000000`0000000a 00000000`00000028 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx  
fffff880`054cbd10 fffff800`016c2920 : fffffa80`032c9b60 fffffa80`02780850 00000000`00000000 00000000`00000004 : nt!KeSynchronizeExecution+0x3d59  
fffff880`054cbe50 fffff880`029e89db : 00000000`00000fff fffffa80`032c9c68 fffffa80`020089d0 fffffa80`02780850 : nt!KeSynchronizeExecution+0x29d0  
fffff880`054cbfe0 fffff800`01677cf4 : fffffa80`01956600 fffffa80`0203c990 fffffa80`0203c990 00000000`ffffffff : Awvusbd64+0xa9db  
fffff880`054cc090 fffff880`029f7710 : fffffa80`018faa00 fffffa80`018faa40 fffffa80`0203c990 00000000`6e556300 : nt!IoCancelIrp+0x64  
fffff880`054cc0d0 fffff880`029f7f9e : ffffffff`f70f2e80 00000000`00000018 fffff880`054cc2b0 00000000`000007ff : aksusb+0x710  
fffff880`054cc180 fffff880`029f833c : 00000000`0000018c 00000000`00000020 fffff800`0183ee80 00000000`000007ff : aksusb+0xf9e  
fffff880`054cc260 fffff880`029f8509 : fffffa80`018fac10 fffffa80`00000007 00000000`00000020 fffffa80`018faa40 : aksusb+0x133c  
fffff880`054cc2e0 fffff880`029f8be1 : fffffa80`00000007 00000000`00000000 00000000`0000411c fffffa80`018faa40 : aksusb+0x1509  
fffff880`054cc350 fffff880`029f8f95 : 00000000`00002190 00000000`00000000 00000000`00000020 fffff880`054cc4a0 : aksusb+0x1be1  
fffff880`054cc3c0 fffff880`029f943a : fffffa80`018fac10 fffff880`02bfa301 00000000`00000020 fffffa80`02fd411c : aksusb+0x1f95  
fffff880`054cc460 fffff880`02bfa97b : fffffa80`00000005 fffff8a0`02234b01 00000000`0000001a 00000000`00000020 : aksusb+0x243a  
fffff880`054cc4a0 fffff880`02bfada7 : fffffa80`032d3c00 fffffa80`018fac10 fffffa80`02fd95c0 00000000`000007ff : AKSCLASS!DllInitialize+0x38b  
fffff880`054cc4e0 fffff880`02bfaf26 : ffffffff`fe363c80 00000000`0000001a fffff8a0`02234b40 00000000`00000001 : AKSCLASS!DllInitialize+0x7b7  
fffff880`054cc590 fffff880`02bfa953 : fffffa80`032d3b30 fffff8a0`02234b40 fffffa80`0284a7c0 00000000`9c412608 : AKSCLASS!DllInitialize+0x936  
fffff880`054cc5c0 fffff880`03ab4402 : 00000000`00000000 fffffa80`02850870 fffff8a0`02234b40 00000000`000007ff : AKSCLASS!DllInitialize+0x363  
fffff880`054cc600 fffff880`03ab4501 : 00000000`00000001 fffff880`054cc818 00000000`00079041 00000000`000007ff : akshasp+0x9402  
fffff880`054cc6a0 fffff880`03ab2890 : fffffa80`02920dd0 00001f80`00300010 00000000`00000000 fffff880`03ab5d98 : akshasp+0x9501  
fffff880`054cc720 fffff880`03aaf9c8 : 00000000`00000180 00000000`00000400 fffffa80`0252d900 00000000`00000000 : akshasp+0x7890  
fffff880`054cc7d0 fffff880`03aae29d : fffff880`054cc8b0 fffff800`019c9ff0 00000000`00000000 fffffa80`0284a7c0 : akshasp+0x49c8  
fffff880`054cc840 fffff880`03ab17ff : fffff880`054cc8b0 fffff8a0`052195b0 00000000`00000040 00000000`00000000 : akshasp+0x329d  
fffff880`054cc890 fffff880`03ab3ed5 : fffffa80`0364ab40 fffff880`054cca30 fffff880`054cc940 fffffa80`03307b10 : akshasp+0x67ff  
fffff880`054cc8f0 fffff880`03ab4149 : fffffa80`0284a910 fffffa80`033c4e10 fffffa80`033c4f28 fffffa80`018a2600 : akshasp+0x8ed5  
fffff880`054cc960 fffff880`03ab6f85 : fffffa80`0284a7c0 fffffa80`033c4e10 fffffa80`0364ab40 fffffa80`033c4f70 : akshasp+0x9149  
fffff880`054cc9c0 fffff800`019dd547 : fffffa80`033c4f70 fffff880`054ccca0 fffffa80`033c4f70 fffffa80`033c4e10 : akshasp+0xbf85  
fffff880`054cca10 fffff800`019ddda6 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!NtMapViewOfSection+0x1787  
fffff880`054ccb40 fffff800`016c3993 : fffffa80`018da590 00000000`00000001 fffffa80`032c9b60 fffff800`019d8254 : nt!NtDeviceIoControlFile+0x56  
fffff880`054ccbb0 00000000`75622dd9 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KeSynchronizeExecution+0x3a43  
00000000`0326f0f8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x75622dd9

STACK\_COMMAND: kb

FOLLOWUP\_IP:  
Awvusbd64+a9db  
fffff880`029e89db 66397128 cmp word ptr [rcx+28h],si

SYMBOL\_STACK\_INDEX: 3

SYMBOL\_NAME: Awvusbd64+a9db

FOLLOWUP\_NAME: MachineOwner

MODULE\_NAME: Awvusbd64

IMAGE\_NAME: Awvusbd64.sys

---

<div class="post-metadata">

**Author:** ![jeremym](https://avatars.discourse-cdn.com/v4/letter/j/58f4c7/32.png) [@jeremym](https://forums.digi.com/u/jeremym)\
**Post date:** [April 12, 2011, 7:24pm UTC](https://forums.digi.com/t/bsod-windows-2k8-r2-and-vmware/8689/2 "2011-04-12T19:24:10Z")

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Hello,

This is a known issue. We think that the cause of the issue is a bug in the SafeNet dongle driver.

We are currently working with SafeNet to try to get them to fix the bug.

I suggest opening a support case with Digi so we can link your case with other customers who are experiencing the same issue. This way, we’ll have your contact information and we can easily contact you if/when the issue is resolved.
