# Cannot Login to Digi WR44 UI after restoring configuration from another WR44

**URL:** <https://forums.digi.com/t/cannot-login-to-digi-wr44-ui-after-restoring-configuration-from-another-wr44/21416>\
**Category:** Digi TransPort WR (Series)\
**Tags:** wr44v2\
**Created:** [June 1, 2020, 9:17am UTC](https://forums.digi.com/t/cannot-login-to-digi-wr44-ui-after-restoring-configuration-from-another-wr44/21416 "2020-06-01T09:17:35Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![kpgsuyat](https://avatars.discourse-cdn.com/v4/letter/k/4da419/32.png) [@kpgsuyat](https://forums.digi.com/u/kpgsuyat)\
**Post date:** [June 1, 2020, 9:17am UTC](https://forums.digi.com/t/cannot-login-to-digi-wr44-ui-after-restoring-configuration-from-another-wr44/21416/1 "2020-06-01T09:17:35Z")

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I’m about to replace my current WR44 since it is already faulty. However after I restored the configuration from the faulty router to the new one, I cannot able to login to web interface and seems the configuration is not loaded effectively even it successfully loaded back. I also tried to update the firmware so they will have the same firmware but still the issue persist. Can someone help me on this? Thanks in advance

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**Author:** ![shatman](https://avatars.discourse-cdn.com/v4/letter/s/46a35a/32.png) [@shatman](https://forums.digi.com/u/shatman)\
**Post date:** [June 4, 2020, 9:15am UTC](https://forums.digi.com/t/cannot-login-to-digi-wr44-ui-after-restoring-configuration-from-another-wr44/21416/2 "2020-06-04T09:15:09Z")

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Hello and welcome to Digi Forum,  
Here are couple of things you can try  
Connect to the serial port on a wr44

user 0 name username  
user 0 password password  
config 0 save

Or disable encryption on “golden” unit  
make a configuration with encryption disabled use new config file

Mike S,

Digi Tech Support