# cannot reset digiport

**URL:** <https://forums.digi.com/t/cannot-reset-digiport/22998>\
**Category:** Portserver TS\
**Tags:** portserverts\
**Created:** [March 14, 2022, 8:47am UTC](https://forums.digi.com/t/cannot-reset-digiport/22998 "2022-03-14T08:47:31Z")\
**Posts on this page:** 1\
**Page:** 1

<div class="post-metadata">

**Author:** ![Staciej0](https://avatars.discourse-cdn.com/v4/letter/s/90db22/32.png) [@Staciej0](https://forums.digi.com/u/Staciej0)\
**Post date:** [March 14, 2022, 8:47am UTC](https://forums.digi.com/t/cannot-reset-digiport/22998/1 "2022-03-14T08:47:31Z")

</div>

Followed the standard protocol for resetting but will not even return a link light. It worked right before we changed over to a new network — our 3rd party application vendor was able to change 2 of the 3 digiports over, but not this one. WE have worked for about 4 hours trying to reset it, and make it workable - we cannot scan for it with the software, we have tried different networks, different cables, directly into a switch, resetted it maybe 10 times but still cannot get to it.