# Configuring XBEE using XCTU is not working

**URL:** <https://forums.digi.com/t/configuring-xbee-using-xctu-is-not-working/12682>\
**Category:** XBee Programamble (S2C & 900 HP)\
**Tags:** xctu, xbee\
**Created:** [March 17, 2014, 4:41am UTC](https://forums.digi.com/t/configuring-xbee-using-xctu-is-not-working/12682 "2014-03-17T04:41:19Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![vijay.amrutkar](https://avatars.discourse-cdn.com/v4/letter/v/e19b73/32.png) [@vijay.amrutkar](https://forums.digi.com/u/vijay.amrutkar)\
**Post date:** [March 17, 2014, 4:41am UTC](https://forums.digi.com/t/configuring-xbee-using-xctu-is-not-working/12682/1 "2014-03-17T04:41:19Z")

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Dear All,

I am configuring XBEE Modules using XCTU, Facing issue while Reading Modem OR Writing Modem.

Problem : Action Required Dialogue doesn’t disappear at any case(while reset)

PC : WIN XP SP3  
XCTU : 5.3.8.6

“Test/Query” & Modem Configuration Read both does not getting response?  
I think this is due to : XBee is in API command mode.

How to switch from API mode to AT Mode ?

Please help …

Regards,  
Vijay

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**Author:** ![vijay.amrutkar](https://avatars.discourse-cdn.com/v4/letter/v/e19b73/32.png) [@vijay.amrutkar](https://forums.digi.com/u/vijay.amrutkar)\
**Post date:** [March 17, 2014, 7:41am UTC](https://forums.digi.com/t/configuring-xbee-using-xctu-is-not-working/12682/2 "2014-03-17T07:41:10Z")

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Hi All,  
I am now able to Test/Query modem.

But, Problem does reproduce with reading modem configuration. Reading produce Action Required Dialogue doesn’t disappear at any case(while reset).

Writing modem gives following error :  
Getting modem type…Failed to enter command mode  
Check Com Port and Baud settings and try again.  
Write Parameters…Failed

Regards,  
Vijay

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**Author:** ![vijay.amrutkar](https://avatars.discourse-cdn.com/v4/letter/v/e19b73/32.png) [@vijay.amrutkar](https://forums.digi.com/u/vijay.amrutkar)\
**Post date:** [March 18, 2014, 2:28pm UTC](https://forums.digi.com/t/configuring-xbee-using-xctu-is-not-working/12682/3 "2014-03-18T14:28:55Z")

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Hello Again,

I have checked again with another Xbee Base Module.  
Test/Query is ok.

XCTU shows COORDINATOR AT Version - 1020 & ROUTER AT Version - 1220 in Modem Config

Reading Module parameters gives OK result in XCTU.  
But, doesn’t show Modem Type,Function Set & Version.

Writing any value gives error : Getting modem type…OK  
Programming modem…Lost communication with modem  
Write Parameters…Failed.

Also, Terminal shows - Echo for any typed char.

Interesting info is that :  
For 1st Xbee =\> LED Blinks 2 times per second (I think its Router)  
For 2nd Xbee =\> LED Blinks 1 time per second (I think its Coordinator)

What can i check for communication in this 2 Xbee ?

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**Author:** ![Theo](https://avatars.discourse-cdn.com/v4/letter/t/a87d85/32.png) [@Theo](https://forums.digi.com/u/Theo)\
**Post date:** [March 23, 2014, 11:38pm UTC](https://forums.digi.com/t/configuring-xbee-using-xctu-is-not-working/12682/4 "2014-03-23T23:38:36Z")

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Hello Vijay,  
I also suffer from this problem again.  
Two years ago I even send my XBEE to the factory with the same simptoms you mentioned.  
I received it in return and it was working.  
What exactely caused the problem I do not know.  
At the moment I have this problem again.  
Even when I reset short circuit gnd to rst wil not help.  
It looks like we missed something.  
Is there a procudure to reset the xbee from API mode?  
like to hear.  
Kind regards,  
Theo