# ConnectPort TS - RTS/CTS pins inactive?

**URL:** <https://forums.digi.com/t/connectport-ts-rts-cts-pins-inactive/20975>\
**Category:** ConnectPort TS/LTS\
**Tags:** rts-cts, connectport\
**Created:** [December 10, 2019, 4:03pm UTC](https://forums.digi.com/t/connectport-ts-rts-cts-pins-inactive/20975 "2019-12-10T16:03:19Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![bdube](https://avatars.discourse-cdn.com/v4/letter/b/7cd45c/32.png) [@bdube](https://forums.digi.com/u/bdube)\
**Post date:** [December 10, 2019, 4:03pm UTC](https://forums.digi.com/t/connectport-ts-rts-cts-pins-inactive/20975/1 "2019-12-10T16:03:19Z")

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I have configured the serial settings for an RS232 device on a ConnectPort, but it doesn’t talk when I netcat to the connectport. I looked at /admin/sysinfo/serial\_stats.html? and see that only the CTS signal is high. I think this signal is set by the ConnectPort, not the device. Is the problem just that the two are not connecting, electrically?

Flow Control is also CTS, but I need RTS/CTS. I set it to “Hardware” in the GUI and the mode is serial bridging - is there a different method I need to use?

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**Author:** ![Ron](https://avatars.discourse-cdn.com/v4/letter/r/ecae2f/32.png) [@Ron](https://forums.digi.com/u/Ron)\
**Post date:** [December 12, 2019, 2:31pm UTC](https://forums.digi.com/t/connectport-ts-rts-cts-pins-inactive/20975/2 "2019-12-12T14:31:31Z")

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This would likely involve more in depth troubleshooting. Please open support case by sending an email to [tech.support@digi.com](mailto:tech.support@digi.com)  
Please provide details on specific problem, product, and serial number