# Digi Connect ME refuse to accept Backup/ Upload with custom settings. How to fix this issue?

**URL:** <https://forums.digi.com/t/digi-connect-me-refuse-to-accept-backup-upload-with-custom-settings-how-to-fix-this-issue/16961>\
**Category:** Other & Legacy Products\
**Tags:** connect, digi\
**Created:** [June 20, 2016, 3:50pm UTC](https://forums.digi.com/t/digi-connect-me-refuse-to-accept-backup-upload-with-custom-settings-how-to-fix-this-issue/16961 "2016-06-20T15:50:07Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![kiril](https://avatars.discourse-cdn.com/v4/letter/k/b2d939/32.png) [@kiril](https://forums.digi.com/u/kiril)\
**Post date:** [June 20, 2016, 3:50pm UTC](https://forums.digi.com/t/digi-connect-me-refuse-to-accept-backup-upload-with-custom-settings-how-to-fix-this-issue/16961/1 "2016-06-20T15:50:07Z")

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Digi Connect ME refuse to accept Backup/ Upload with custom settings. How to fix this issue?