# Expired Users

**URL:** <https://forums.digi.com/t/expired-users/6448>\
**Category:** Digi CM & Passport\
**Created:** [February 13, 2007, 5:09pm UTC](https://forums.digi.com/t/expired-users/6448 "2007-02-13T17:09:41Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![debcav](https://avatars.discourse-cdn.com/v4/letter/d/9d8465/32.png) [@debcav](https://forums.digi.com/u/debcav)\
**Post date:** [February 13, 2007, 5:09pm UTC](https://forums.digi.com/t/expired-users/6448/1 "2007-02-13T17:09:41Z")

</div>

I have a few users who always have trouble logging in to our Digi CM. Here is what I see in the logs:

02-13-2007 11:27:01 \> sshd: Failed none for tony from XXX.XXX.XX.XXX  
02-13-2007 11:27:01 \> sshd: Failed none for tony from XXX.XXX.XX.XXX  
02-13-2007 11:27:01 \> sshd: Failed keyboard-interactive for tony from XXX.XXX.XX.XXX  
02-13-2007 11:27:02 \> sshd: Failed none for invalid user tony from XXX.XXX.XX.XXX  
02-13-2007 11:27:04 \> sshd: Failed password for tony from XXX.XXX.XX.XXX  
02-13-2007 11:27:04 \> sshd: Failed keyboard-interactive for tony from XXX.XXX.XX.XXX  
02-13-2007 11:27:05 \> sshd: Failed password for invalid user tony from XXX.XXX.XX.XXX  
02-13-2007 11:27:09 \> sshd: Failed password for tony from XXX.XXX.XX.XXX  
02-13-2007 11:27:10 \> sshd: Failed keyboard-interactive for tony from XXX.XXX.XX.XXX  
02-13-2007 11:27:10 \> sshd: Failed password for invalid user tony from XXX.XXX.XX.XXX  
02-13-2007 11:27:14 \> sshd: Failed password for tony from XXX.XXX.XX.XXX  
02-13-2007 11:27:15 \> sshd: Failed password for invalid user tony from XXX.XXX.XX.XXX  
02-13-2007 11:28:05 \> Account ‘tony’ has expired.

Why do these accounts keep expiring. I keep looking for and “account expire” setting and can’t find one. Am I overlooking something?

Once I change the p/w the account works fine.

F/W Rev. v1.9.0  
Digi CM 32

Thanks,  
Debbie

---

<div class="post-metadata">

**Author:** ![Ron](https://avatars.discourse-cdn.com/v4/letter/r/ecae2f/32.png) [@Ron](https://forums.digi.com/u/Ron)\
**Post date:** [February 13, 2007, 5:21pm UTC](https://forums.digi.com/t/expired-users/6448/2 "2007-02-13T17:21:54Z")

</div>

This was a known problem. Upgrading to our latest 1.9.2 firmware will resolve. Once you upgrade, make sure the date/time are set properly (System admin-\>Date and time) on the CM.

Also, you will have an option for enforcing max password attempts: System admin-\>Security profile-\>Password security

1.9.2 for the CM32 is located here:

[http://www.digi.com/support/productdetl.jsp?pid=1859&amp;osvid=0&amp;tp=2](http://www.digi.com/support/productdetl.jsp?pid=1859&amp;osvid=0&amp;tp=2)

Thanks