# Extra carriage return

**URL:** <https://forums.digi.com/t/extra-carriage-return/6808>\
**Category:** Portserver TS\
**Created:** [August 16, 2005, 5:11pm UTC](https://forums.digi.com/t/extra-carriage-return/6808 "2005-08-16T17:11:14Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![bluelion](https://avatars.discourse-cdn.com/v4/letter/b/ce7236/32.png) [@bluelion](https://forums.digi.com/u/bluelion)\
**Post date:** [August 16, 2005, 5:11pm UTC](https://forums.digi.com/t/extra-carriage-return/6808/1 "2005-08-16T17:11:14Z")

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I’m able to connect to my Cisco switch using the Cisco cable from my Digi Real Port. However when I hit return, once connected to the Cisco switch, the prompt scrolls twice - I get two carriage returns instead of one. No other characters are repeated and accessing the cisco switch directly I do not get this problem. Also when in the digi command line the return key gives me one carriage return.

I have tried both Microsofts telnet and putty and get the same issue. And I am aware of the Putty issue posted in the forum with carriage return and mine is set according to the correct configuration in that post.

Please advise, I am unable to set passwords on the Cisco device until this is resolved. Thanks.

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**Author:** ![michaelt](https://sea2.discourse-cdn.com/flex016/user_avatar/forums.digi.com/michaelt/32/92_2.png) [@michaelt](https://forums.digi.com/u/michaelt)\
**Post date:** [August 16, 2005, 5:45pm UTC](https://forums.digi.com/t/extra-carriage-return/6808/2 "2005-08-16T17:45:11Z")

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This might be the problem:  
[http://search2.digi.com/support/kbaseresultdetl.jsp?id=23](http://search2.digi.com/support/kbaseresultdetl.jsp?id=23)

Try telnetting to it from a client other than Microsoft’s and see if you get the same behavior. If not, any other telnet client should work fine in place of the MS one.

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**Author:** ![bluelion](https://avatars.discourse-cdn.com/v4/letter/b/ce7236/32.png) [@bluelion](https://forums.digi.com/u/bluelion)\
**Post date:** [August 16, 2005, 6:49pm UTC](https://forums.digi.com/t/extra-carriage-return/6808/3 "2005-08-16T18:49:57Z")

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I was using Putty as well and had the same problem. I figured out what the resolution is in Putty. In the Connection –\> Telnet configuration panel I deselected the check box for “Return key sends telnet New Line instead of ^M” that seems to have resolved the issue.

Thanks for your time…