# Extra USB devices showing

**URL:** <https://forums.digi.com/t/extra-usb-devices-showing/25913>\
**Category:** AnywhereUSB Plus\
**Created:** [June 9, 2023, 11:33am UTC](https://forums.digi.com/t/extra-usb-devices-showing/25913 "2023-06-09T11:33:26Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![dennismic](https://avatars.discourse-cdn.com/v4/letter/d/e19adc/32.png) [@dennismic](https://forums.digi.com/u/dennismic)\
**Post date:** [June 9, 2023, 11:33am UTC](https://forums.digi.com/t/extra-usb-devices-showing/25913/1 "2023-06-09T11:33:26Z")

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Hi  
We have an AnywhereUSB 8 Plus, which when we are plugging in an device, it creates an sub-interface. i.e. the device is plugged into port 6, and in the interface, it is shown as 6.2, and port 6 being empty. This is the strange part, as the current device is the only one doing this.  
 ![image](https://us1.discourse-cdn.com/flex016/uploads/digi/original/2X/3/304cb00be7af9d9d623b5ee6b0976deea4e659dd.png)

It does read all information correctly, and is showing in the manager.  
However the software that needs that USB device will not recognize it. (This might be a different problem, as the device is shown on the pc)

Any help would be appreciated.

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**Author:** ![nicolaus](https://avatars.discourse-cdn.com/v4/letter/n/87869e/32.png) [@nicolaus](https://forums.digi.com/u/nicolaus)\
**Post date:** [June 12, 2023, 8:03am UTC](https://forums.digi.com/t/extra-usb-devices-showing/25913/2 "2023-06-12T08:03:28Z")

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Hi,  
What device exactly are you connecting to the Hub?  
I would recommend emailing us at [tech.support@digi.com](mailto:tech.support@digi.com) to get a case going to resolve. Please attach support report files to your email.  
AnywhereUSB Plus Hub:  
System \> Administration \> Support Report  
AnywhereUSB Manager:  
Help \> Create Support file

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**Author:** ![dennismic](https://avatars.discourse-cdn.com/v4/letter/d/e19adc/32.png) [@dennismic](https://forums.digi.com/u/dennismic)\
**Post date:** [June 13, 2023, 6:26am UTC](https://forums.digi.com/t/extra-usb-devices-showing/25913/3 "2023-06-13T06:26:34Z")

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Hi

It is an VCI (Vehicle Communication Interface) for connecting to a Vehicle (automobile) on the distance, and the USB communication is through the Anywhere 8 Plus.

I will send an support case.
