# Failed OTA firmware update on a Digi Router

**URL:** <https://forums.digi.com/t/failed-ota-firmware-update-on-a-digi-router/890>\
**Category:** XBee - Zigbee\
**Created:** [May 14, 2012, 2:13pm UTC](https://forums.digi.com/t/failed-ota-firmware-update-on-a-digi-router/890 "2012-05-14T14:13:04Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![cmigliorini](https://avatars.discourse-cdn.com/v4/letter/c/ac91a4/32.png) [@cmigliorini](https://forums.digi.com/u/cmigliorini)\
**Post date:** [May 14, 2012, 2:13pm UTC](https://forums.digi.com/t/failed-ota-firmware-update-on-a-digi-router/890/1 "2012-05-14T14:13:04Z")

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Hi, I have evidently failed to perform an OTA firmware update on a Digi Router, which now exhibits no LED activity, whatever I try on it.

I find in the documentation that a programming cable exists that can prsumably be used with X-CTU but can find its P/N or definition nowhere.

Any help appreciated.

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**Author:** ![kavya](https://avatars.discourse-cdn.com/v4/letter/k/e480ec/32.png) [@kavya](https://forums.digi.com/u/kavya)\
**Post date:** [May 14, 2012, 3:54pm UTC](https://forums.digi.com/t/failed-ota-firmware-update-on-a-digi-router/890/2 "2012-05-14T15:54:41Z")

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Hi,

It is better to contact Digi support for the best solution.

Create a case at the following link, [http://www.digi.com/support/eservice/login.jsp](http://www.digi.com/support/eservice/login.jsp)

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**Author:** ![justinpinetree](https://avatars.discourse-cdn.com/v4/letter/j/c89c15/32.png) [@justinpinetree](https://forums.digi.com/u/justinpinetree)\
**Post date:** [June 19, 2012, 10:26pm UTC](https://forums.digi.com/t/failed-ota-firmware-update-on-a-digi-router/890/3 "2012-06-19T22:26:29Z")

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Reset everything, reboot bootloader, bypass, read