# "Failed to run setup.exe(check to see if this file is in the Zip)"

**URL:** <https://forums.digi.com/t/failed-to-run-setup-exe-check-to-see-if-this-file-is-in-the-zip/11934>\
**Category:** Other & Legacy Products\
**Tags:** installation, xctu, xbee\
**Created:** [September 11, 2013, 8:01am UTC](https://forums.digi.com/t/failed-to-run-setup-exe-check-to-see-if-this-file-is-in-the-zip/11934 "2013-09-11T08:01:27Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![tsirkolanos](https://avatars.discourse-cdn.com/v4/letter/t/6f9a4e/32.png) [@tsirkolanos](https://forums.digi.com/u/tsirkolanos)\
**Post date:** [September 11, 2013, 8:01am UTC](https://forums.digi.com/t/failed-to-run-setup-exe-check-to-see-if-this-file-is-in-the-zip/11934/1 "2013-09-11T08:01:27Z")

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i am trying to install XCTU on my computer and i keep getting that message. what should i do?

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**Author:** ![cpigilam](https://avatars.discourse-cdn.com/v4/letter/c/fbc32d/32.png) [@cpigilam](https://forums.digi.com/u/cpigilam)\
**Post date:** [September 13, 2013, 4:00am UTC](https://forums.digi.com/t/failed-to-run-setup-exe-check-to-see-if-this-file-is-in-the-zip/11934/2 "2013-09-13T04:00:22Z")

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Hello, From where did you download XCTU sotware?  
Download the latest version of “XCTU ver. 5.2.8.6 installer”  
from the digi website below then install.

[http://www.digi.com/support/productdetail?pid=3352&amp;osvid=57&amp;type=utilities](http://www.digi.com/support/productdetail?pid=3352&amp;osvid=57&amp;type=utilities)

Thanks.