# How do I reset my WAN Module?

**URL:** <https://forums.digi.com/t/how-do-i-reset-my-wan-module/22058>\
**Category:** Digi TransPort WR (Series)\
**Tags:** wan, module\
**Created:** [December 14, 2020, 8:54am UTC](https://forums.digi.com/t/how-do-i-reset-my-wan-module/22058 "2020-12-14T08:54:05Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Judy\_Carrier](https://avatars.discourse-cdn.com/v4/letter/j/57b2e6/32.png) [@Judy\_Carrier](https://forums.digi.com/u/Judy_Carrier)\
**Post date:** [December 14, 2020, 8:54am UTC](https://forums.digi.com/t/how-do-i-reset-my-wan-module/22058/1 "2020-12-14T08:54:05Z")

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I want to reset my WAN Module but I don’t Know how please guide me so I can rest my WAN.

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**Author:** ![Anny](https://avatars.discourse-cdn.com/v4/letter/a/71c47a/32.png) [@Anny](https://forums.digi.com/u/Anny)\
**Post date:** [December 16, 2020, 7:46am UTC](https://forums.digi.com/t/how-do-i-reset-my-wan-module/22058/2 "2020-12-16T07:46:03Z")

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Hi Judy,

in order to help you, we would need to know which model/product you are referring to.  
Also, why do you need to reset it? Just once or is something you need periodically/automatically for any reason?

If the device is SarOS router, I can suggest you this:

[https://ftp1.digi.com/support/documentation/AN07\_TPort\_Cell\_Prob\_Det\_and\_Rec\_using\_SureLinkWiz.pdf](https://ftp1.digi.com/support/documentation/AN07_TPort_Cell_Prob_Det_and_Rec_using_SureLinkWiz.pdf)

Otherwise, our support site contains lot of documentation basing on the model:

If any further help is needed for this, please send us an email to [tech.support@digi.com](mailto:tech.support@digi.com) providing also the SN/IMEI of the unit.  
Please also review Support options here: [https://www.digi.com/support](https://www.digi.com/support)

Thanks!

Anny  
Digi Technical Support