# iDigi Can't Find ConnectPort X2

**URL:** <https://forums.digi.com/t/idigi-cant-find-connectport-x2/402>\
**Category:** XBee - Zigbee\
**Created:** [January 13, 2011, 1:31am UTC](https://forums.digi.com/t/idigi-cant-find-connectport-x2/402 "2011-01-13T01:31:22Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![MattRichardson](https://avatars.discourse-cdn.com/v4/letter/m/edb3f5/32.png) [@MattRichardson](https://forums.digi.com/u/MattRichardson)\
**Post date:** [January 13, 2011, 1:31am UTC](https://forums.digi.com/t/idigi-cant-find-connectport-x2/402/1 "2011-01-13T01:31:22Z")

</div>

Hello,

When I have my ConnectPort X2 connected to my network, I’m unable to discover the device in iDigi, and if I add the MAC address manually, and try to configure it, I get code 500: Device Not Connected. The device has a solid green LED for power and a steady blinking green LED for ASSOC. I’m using a Mac with an Airport base station, though everything is through ethernet and not Wifi. I’ve tried Chrome, Safari and Firefox. In Safari, it says I don’t have Java 1.6 when I click “refresh” in the Add Device window, but this does not happen with Chrome or Firefox.

When I log in to my router to see the DHCP clients, the ConnectPort X2’s MAC appears, along with its assigned IP address. I can ping that address and get a response, which leads me to believe that I am have a problem with Java in each of the browsers.

Can anyone give me any leads on what I can try next? I’m only guessing it’s a Java/Browser issue so I want to ask around here before go crazy with installing/uninstalling java.

Thanks,  
Matt Richardson  
[http://mattrichardson.com/](http://mattrichardson.com/)

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<div class="post-metadata">

**Author:** ![MattRichardson](https://avatars.discourse-cdn.com/v4/letter/m/edb3f5/32.png) [@MattRichardson](https://forums.digi.com/u/MattRichardson)\
**Post date:** [January 13, 2011, 3:22pm UTC](https://forums.digi.com/t/idigi-cant-find-connectport-x2/402/2 "2011-01-13T15:22:41Z")

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More information:  
I tried connecting on a Windows machine on a different network. The device pops up in the add device window of iDigi, I can add it, but then I get the message “Failed to configure device to connect to iDigi.” And then I can’t do anything with it.

I open the program Digi Device Discovery, the device pops up. I click “Open web interface” and I get the error “Error 101 (net::ERR\_CONNECTION\_RESET)” from my browser. If I click “Telnet to the command line” in Device Discovery, I get a login: prompt, but I don’t know the the login. Portscanning the device’s IP shows that only the telnet port is open.

Thanks,  
Matt

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<div class="post-metadata">

**Author:** ![MattRichardson](https://avatars.discourse-cdn.com/v4/letter/m/edb3f5/32.png) [@MattRichardson](https://forums.digi.com/u/MattRichardson)\
**Post date:** [January 13, 2011, 11:19pm UTC](https://forums.digi.com/t/idigi-cant-find-connectport-x2/402/3 "2011-01-13T23:19:14Z")

</div>

I finally figured out how to log in, but when I try to run

```auto
set mgmtconnection svraddr1="http://developer.idigi.com" conntype=client

```

on the command line (as advised by the manual) I get the error:

```auto
bad option: svraddr1="http://developer.idigi.com

```

I’ve tried so many variations on this, but nothing seems to work.

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<div class="post-metadata">

**Author:** ![mivok](https://avatars.discourse-cdn.com/v4/letter/m/ea666f/32.png) [@mivok](https://forums.digi.com/u/mivok)\
**Post date:** [May 20, 2011, 12:36am UTC](https://forums.digi.com/t/idigi-cant-find-connectport-x2/402/4 "2011-05-20T00:36:02Z")

</div>

Probably a bit late for you now, but set the protocol to “en://” instead of “http://”. I was able to get it working with the following:

```auto
set mgmtconn conntype=client svraddr1="en://developer.idigi.com"

```