# If your MSIE Web Brower stops talking to Digi

**URL:** <https://forums.digi.com/t/if-your-msie-web-brower-stops-talking-to-digi/7491>\
**Category:** Digi One IA/IAP\
**Created:** [May 8, 2008, 4:39pm UTC](https://forums.digi.com/t/if-your-msie-web-brower-stops-talking-to-digi/7491 "2008-05-08T16:39:28Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![lynnl](https://avatars.discourse-cdn.com/v4/letter/l/22d042/32.png) [@lynnl](https://forums.digi.com/u/lynnl)\
**Post date:** [May 8, 2008, 4:39pm UTC](https://forums.digi.com/t/if-your-msie-web-brower-stops-talking-to-digi/7491/1 "2008-05-08T16:39:28Z")

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If you have MSOffice 2007, then you may discover MSIE (Internet Explorer) v6.x or v7.x stops working with many Digi products - such as the DOIAP.

This is due to MSOffice causing MSIE to send a very long header field which the DOIAP doesn’t like, so hangs up. However, we \>should\< just ignore/truncate the field since we don’t even use it.

Short term fix is to use FireFox/Mozilla.

There is a NEW DOIAP firmware (82000770\_G1) being released that fixes this. Other products like the DOSP, DOIA and TS1-16 line will need a refresh beyond “U”, but I’m not sure the timing of such releases.