# my notebook can't se a brand new DigiOne IA. How come?

**URL:** <https://forums.digi.com/t/my-notebook-cant-se-a-brand-new-digione-ia-how-come/18943>\
**Category:** Other & Legacy Products\
**Tags:** digione, ia\
**Created:** [November 30, 2017, 11:57am UTC](https://forums.digi.com/t/my-notebook-cant-se-a-brand-new-digione-ia-how-come/18943 "2017-11-30T11:57:51Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Sunshine2017](https://avatars.discourse-cdn.com/v4/letter/s/d6d6ee/32.png) [@Sunshine2017](https://forums.digi.com/u/Sunshine2017)\
**Post date:** [November 30, 2017, 11:57am UTC](https://forums.digi.com/t/my-notebook-cant-se-a-brand-new-digione-ia-how-come/18943/1 "2017-11-30T11:57:51Z")

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Facts:  
Notebook Windows 7  
Ethernet cable direct to DigiOne IA  
Using the program to setup DigiOne IA  
Don’t se a brand new DigiOne IA (without an IP address)

connecting a different DigiOne IA with IP address the setup does find it right away.

Why can’t I setup a brand new DigiOne IA?

Have a nice weekend 🙂

Marc

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**Author:** ![jeremym](https://avatars.discourse-cdn.com/v4/letter/j/58f4c7/32.png) [@jeremym](https://forums.digi.com/u/jeremym)\
**Post date:** [December 14, 2017, 6:31pm UTC](https://forums.digi.com/t/my-notebook-cant-se-a-brand-new-digione-ia-how-come/18943/2 "2017-12-14T18:31:56Z")

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Do any of the tips in this KB article help?

[https://forms.na1.netsuite.com/app/site/hosting/scriptlet.nl?script=457&amp;deploy=2&amp;compid=818164&amp;h=5928a16f2b6f9582b799&amp;articleid=1307](https://forms.na1.netsuite.com/app/site/hosting/scriptlet.nl?script=457&amp;deploy=2&amp;compid=818164&amp;h=5928a16f2b6f9582b799&amp;articleid=1307)