PK2210 replacement

I have a PK2210 that the battery died on. We bought the newest version PK2210 and moved the eprom over to it. All jumpers match exactly from the old to the new.

I have a 36 volt power supply but can’t seem to get the new pk2210 to fire up. Power up and hold menu-run but no lights come on at all.

I have verified voltage at the unit.

Help!!!