# problem with TCP socketswitching on Digi Connect ME 9020

**URL:** <https://forums.digi.com/t/problem-with-tcp-socketswitching-on-digi-connect-me-9020/15179>\
**Category:** Realport\
**Tags:** tcp, connect, error, realport, digi\
**Created:** [July 27, 2015, 9:17am UTC](https://forums.digi.com/t/problem-with-tcp-socketswitching-on-digi-connect-me-9020/15179 "2015-07-27T09:17:26Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Gordon](https://avatars.discourse-cdn.com/v4/letter/g/3da27b/32.png) [@Gordon](https://forums.digi.com/u/Gordon)\
**Post date:** [July 27, 2015, 9:17am UTC](https://forums.digi.com/t/problem-with-tcp-socketswitching-on-digi-connect-me-9020/15179/1 "2015-07-27T09:17:26Z")

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hardware: Digi Connect ME 9020  
operating system in example: Windows Server 2008 R2

Sometimes we have problems to change the socket from RealPort to TCP Port. In the moment you try to apply the changes in the weboverview of the router an error appears on the screen:

An error occurs…

Can you say something about that issue? We had this topic for two different customers in the past and would like to know how to fix it.

Thanks in advance

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**Author:** ![Campbell](https://avatars.discourse-cdn.com/v4/letter/c/97f17d/32.png) [@Campbell](https://forums.digi.com/u/Campbell)\
**Post date:** [September 21, 2015, 1:25pm UTC](https://forums.digi.com/t/problem-with-tcp-socketswitching-on-digi-connect-me-9020/15179/2 "2015-09-21T13:25:10Z")

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There is a knowledgebase article about troubleshooting Realport  
RealPort Troubleshooting for Microsoft Windows  
[http://knowledge.digi.com/articles/Knowledge\_Base\_Article/RealPort-Troubleshooting-for-Microsoft-Windows/?q=Realport&amp;l=en\_US&amp;fs=Search&amp;pn=1](http://knowledge.digi.com/articles/Knowledge_Base_Article/RealPort-Troubleshooting-for-Microsoft-Windows/?q=Realport&amp;l=en_US&amp;fs=Search&amp;pn=1)

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<div class="post-metadata">

**Author:** ![Gordon](https://avatars.discourse-cdn.com/v4/letter/g/3da27b/32.png) [@Gordon](https://forums.digi.com/u/Gordon)\
**Post date:** [September 24, 2015, 8:54am UTC](https://forums.digi.com/t/problem-with-tcp-socketswitching-on-digi-connect-me-9020/15179/3 "2015-09-24T08:54:48Z")

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sadly no description found in the knowledgebase of realport troubleshooting.  
maybe other suggestions?