# Unable to Check for XCTU Updates

**URL:** <https://forums.digi.com/t/unable-to-check-for-xctu-updates/31070>\
**Category:** XCTU\
**Created:** [May 25, 2024, 10:57pm UTC](https://forums.digi.com/t/unable-to-check-for-xctu-updates/31070 "2024-05-25T22:57:27Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![moranrp](https://avatars.discourse-cdn.com/v4/letter/m/c67d28/32.png) [@moranrp](https://forums.digi.com/u/moranrp)\
**Post date:** [May 25, 2024, 10:57pm UTC](https://forums.digi.com/t/unable-to-check-for-xctu-updates/31070/1 "2024-05-25T22:57:27Z")

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Trying to check for XCTU updates using Help-\>Check for XCTU Updates gives the following message  
Unable to connect to repository ftp://ftp1.digi.com/support/XCTU-NG/java\_18/repository/content.xml  
Connection refused: connect

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**Author:** ![mvut](https://sea2.discourse-cdn.com/flex016/user_avatar/forums.digi.com/mvut/32/31_2.png) [@mvut](https://forums.digi.com/u/mvut)\
**Post date:** [May 28, 2024, 11:47am UTC](https://forums.digi.com/t/unable-to-check-for-xctu-updates/31070/2 "2024-05-28T11:47:23Z")

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Could it be that you are behind a firewall or using a Proxy Server? You may need to have your IT admin add the [ftp1.digi.com](http://ftp1.digi.com) to your exclusion list on your Firewall.