# Unable to connect to Xbee module

**URL:** <https://forums.digi.com/t/unable-to-connect-to-xbee-module/3102>\
**Category:** USB and Ethernet drivers\
**Created:** [November 20, 2012, 1:25am UTC](https://forums.digi.com/t/unable-to-connect-to-xbee-module/3102 "2012-11-20T01:25:41Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![aloknath251](https://avatars.discourse-cdn.com/v4/letter/a/8dc957/32.png) [@aloknath251](https://forums.digi.com/u/aloknath251)\
**Post date:** [November 20, 2012, 1:25am UTC](https://forums.digi.com/t/unable-to-connect-to-xbee-module/3102/1 "2012-11-20T01:25:41Z")

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Hi,  
Recently I bought a pair of Xbee modules. The XBee module details are  
XBEE 2MW WIRE ANTENNA - SERIES 2 (ZB)  
sku: WRL-10414  
XBee XB24-Z7WIT-004

When I tried to connect using X-Ctu, I don’t see any new com ports in X-CTU Com port window. Therefore I cannot proceed further for setup and configuration. However in the Windows device manager I could see a new USB serial port added and it indicates that its unable to find the driver for that.

The Xbee module is sitting on a Sparkfun USBexplorer as shown in the attached snapshot. The X-CTU is installed on a windows 7, 64 bit OS.

Can you please let me know how to resolve this problem ? Is it a missing driver issue ?

Note : Please dont confuse with the two serial ports in the X-CTU window. They were not related to the Xbee module.

Also find the attached photos.  
Thanks,  
Alok.

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**Author:** ![spastor](https://avatars.discourse-cdn.com/v4/letter/s/35a633/32.png) [@spastor](https://forums.digi.com/u/spastor)\
**Post date:** [November 20, 2012, 9:10am UTC](https://forums.digi.com/t/unable-to-connect-to-xbee-module/3102/2 "2012-11-20T09:10:00Z")

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Hello Alok,

Do you have the latest [FTDI drivers](http://www.ftdichip.com/FTDrivers.htm) installed?