Wi-EM web image.bin upload issue

Folks,

I have tried to load a valid tested image.bin file to a Wi-EM - c module using the web interface. The web interface goes through the motions and after reboot the device only shows a solid red light.

I have tried sending the same image.bin via ftp to another Wi-EM -c module and the image.bin works fine.

The question: Is there a way for me to restore the initial -c device to upload it via ftp? I have searched the forum and tried holding reset at power up, etc. but nothing works?

Any help would be appreciated.
Thanks,
Jeff