# XBee3 LTE Cat 1 (Verizon) - Can't connect, not activated?

**URL:** <https://forums.digi.com/t/xbee3-lte-cat-1-verizon-cant-connect-not-activated/21349>\
**Category:** XBee - Cellular\
**Tags:** sim, verizon, xbee3\
**Created:** [May 8, 2020, 5:07pm UTC](https://forums.digi.com/t/xbee3-lte-cat-1-verizon-cant-connect-not-activated/21349 "2020-05-08T17:07:23Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![fierst](https://avatars.discourse-cdn.com/v4/letter/f/a4c791/32.png) [@fierst](https://forums.digi.com/u/fierst)\
**Post date:** [May 8, 2020, 5:07pm UTC](https://forums.digi.com/t/xbee3-lte-cat-1-verizon-cant-connect-not-activated/21349/1 "2020-05-08T17:07:23Z")

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I recently picked up the Verizon XBee3 LTE Cat 1 Development Kit (XK3-C-V1-T-UB) from Digikey and followed the setup instructions, but I haven’t been able to establish connection with any endpoints despite being connected to the cellular network.

I issued an HTTP GET request to [httpbin.org](http://httpbin.org) per the documentation ([https://www.digi.com/resources/documentation/digidocs/90002350/default.htm#Tasks/t\_get\_http.htm%3FTocPath%3DXBee%2520connection%2520examples|\_\_\_\_\_5](https://www.digi.com/resources/documentation/digidocs/90002350/default.htm#Tasks/t_get_http.htm%3FTocPath%3DXBee%2520connection%2520examples%7C _____ 5)) and while I see a response, it’s a 302 response pointing to “[http://quickaccess.verizonwireless.com/bbportal/oem/start.do?encryptedinfo=[.....]](http://quickaccess.verizonwireless.com/bbportal/oem/start.do?encryptedinfo=%5B.....%5D)”.

My understanding is that this is Verizon’s activation portal, but I was under the impression that the SIM inside the dev kit was pre-activated. I don’t see any obvious way to activate it, and the call to Digi’s activation support went to voicemail. Is there something I’m missing?

ATPH = blank  
ATAI = 0  
I have a valid module IP address

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**Author:** ![mvut](https://sea2.discourse-cdn.com/flex016/user_avatar/forums.digi.com/mvut/32/31_2.png) [@mvut](https://forums.digi.com/u/mvut)\
**Post date:** [May 11, 2020, 7:24am UTC](https://forums.digi.com/t/xbee3-lte-cat-1-verizon-cant-connect-not-activated/21349/2 "2020-05-11T07:24:22Z")

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Fierst,

That is an active SIM card and connection. Try the echo example and see what happens.

Digi Support

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**Author:** ![fierst](https://avatars.discourse-cdn.com/v4/letter/f/a4c791/32.png) [@fierst](https://forums.digi.com/u/fierst)\
**Post date:** [May 11, 2020, 8:46am UTC](https://forums.digi.com/t/xbee3-lte-cat-1-verizon-cant-connect-not-activated/21349/3 "2020-05-11T08:46:47Z")

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I don’t receive any response from the echo server. Sending the EOL character (0x0D) doesn’t trigger any response, nor does sending a string of characters followed by 0x0D. I tested the settings in Putty by opening a raw connection to the echo server from my PC and received a response, so something with the connection between my XBee and the server is off.

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**Author:** ![mvut](https://sea2.discourse-cdn.com/flex016/user_avatar/forums.digi.com/mvut/32/31_2.png) [@mvut](https://forums.digi.com/u/mvut)\
**Post date:** [May 11, 2020, 8:50am UTC](https://forums.digi.com/t/xbee3-lte-cat-1-verizon-cant-connect-not-activated/21349/4 "2020-05-11T08:50:49Z")

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Fierst,

Try doing a restore to defaults and then try following the directions again for the Echo server. You should not be sending an 0x0D but just a

Digi Support

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<div class="post-metadata">

**Author:** ![fierst](https://avatars.discourse-cdn.com/v4/letter/f/a4c791/32.png) [@fierst](https://forums.digi.com/u/fierst)\
**Post date:** [May 11, 2020, 9:31am UTC](https://forums.digi.com/t/xbee3-lte-cat-1-verizon-cant-connect-not-activated/21349/5 "2020-05-11T09:31:32Z")

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OK, settings restored to default, I followed the instructions:

Destination IP = 52.43.121.77  
Destination Port = 2329  
Text Delimiter = D (for Carriage Return)  
IP = TCP [1]

Opened the port and pressed enter, no response.  
Typed some characters and pressed enter, no response.

The result in the console window looks like the following: [https://imgur.com/a/Gx2RVgZ](https://imgur.com/a/Gx2RVgZ)

(If the image doesn’t load, I get no response from the server)

I still have good association (0), an IP, Cell Network strength, etc.

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<div class="post-metadata">

**Author:** ![mvut](https://sea2.discourse-cdn.com/flex016/user_avatar/forums.digi.com/mvut/32/31_2.png) [@mvut](https://forums.digi.com/u/mvut)\
**Post date:** [May 11, 2020, 9:40am UTC](https://forums.digi.com/t/xbee3-lte-cat-1-verizon-cant-connect-not-activated/21349/6 "2020-05-11T09:40:01Z")

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I am getting  
f  
Echo Server Starts  
f

So I am sure the server is working. Are you putting in a 0D for the TD or just D?

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<div class="post-metadata">

**Author:** ![fierst](https://avatars.discourse-cdn.com/v4/letter/f/a4c791/32.png) [@fierst](https://forums.digi.com/u/fierst)\
**Post date:** [May 11, 2020, 10:15am UTC](https://forums.digi.com/t/xbee3-lte-cat-1-verizon-cant-connect-not-activated/21349/7 "2020-05-11T10:15:36Z")

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Just D, and the hex output shows a carriage return.

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<div class="post-metadata">

**Author:** ![mvut](https://sea2.discourse-cdn.com/flex016/user_avatar/forums.digi.com/mvut/32/31_2.png) [@mvut](https://forums.digi.com/u/mvut)\
**Post date:** [May 11, 2020, 10:16am UTC](https://forums.digi.com/t/xbee3-lte-cat-1-verizon-cant-connect-not-activated/21349/8 "2020-05-11T10:16:19Z")

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That should be a 0D and not just D.

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<div class="post-metadata">

**Author:** ![fierst](https://avatars.discourse-cdn.com/v4/letter/f/a4c791/32.png) [@fierst](https://forums.digi.com/u/fierst)\
**Post date:** [May 11, 2020, 10:37am UTC](https://forums.digi.com/t/xbee3-lte-cat-1-verizon-cant-connect-not-activated/21349/9 "2020-05-11T10:37:13Z")

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I set it to 0D and saw no difference. I still get no response from the echo server, Eliza, time server, etc. and HTTP Get requests still redirect me to that Verizon site.

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<div class="post-metadata">

**Author:** ![mvut](https://sea2.discourse-cdn.com/flex016/user_avatar/forums.digi.com/mvut/32/31_2.png) [@mvut](https://forums.digi.com/u/mvut)\
**Post date:** [May 11, 2020, 10:39am UTC](https://forums.digi.com/t/xbee3-lte-cat-1-verizon-cant-connect-not-activated/21349/10 "2020-05-11T10:39:29Z")

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I would recommend sending an email to [tech.support@digi.com](mailto:tech.support@digi.com)
