Access to support portal?

, , ,

Could you provide more info on accessing the support portal, please? I’m using the Digi Base support service at this time, not the expert or professional services.

As I indicated, the link for support:
https://mydigi.secure.force.com/customers/
does not seem to work.

Has the support link been updated?

Thank you.

Base support does not have access to the support portal. Contact support at Contact Digi Technical Support | Digi International