Digi WR44 IPsec VPN issue

Hi All.

I have the following issue: I configured IPsec tunnel between Digi WR44 and FortiGate firewall. The tunnel works fine for a while, but after some time it drops and the Digi WR44 does not even attempt to re-establish the connection automatically. It only comes back if I manually reboot the device.

I suspect this might be related to the following feature/setting:
Go out of service if automatic establishment fails

Unfortunately, the documentation is not very clear about what this option actually does, and since this is a production system I don’t want to toggle it blindly.

Has anyone experienced a similar issue with Digi WR44? Could this feature be the reason why the tunnel is not re-establishing itself?

Thank you!

Istvan, I would suggest submitting a case by going to my.digi.com and logging in.