Low support from forum

Rabbit
1

Looking at the various post , the number of views to the post and the actual number of response is kind of dismal.

Comments anyone?

2

This forum is not moderated by Rabbit engineers, instead it is a place for our customers to ask questions, share ideas…from time to time our staff occassionally answers questions.

If you need a quick response, I suggest that you use the Technical Support email form or you can write to us directly at support@rabbit.com

:slight_smile:

3

I agree. It is unfortunate that the rabbit boards seem to be so slapdashidly supported. Especially considering their quirks (dynamic C especially).

4

Well…“Margret”…
your’e forgetting that most people just want a little help. And it’s so easy for the rabbit engineers to clear up things. So why don’t give it a try.
I would think that it is in the interrest of rabbit to sell as must boards as they can.
I think that there are a lot of people moving away from the rabbit boards, because of this lack of information. They just want help, and their not getting it.
Have a look at the microchip/pic site and forum. it’s full of samples, tutorials and information. Watch and learn.

5

Hi There, all of our documentation is available online, as well schematics, and our software that contains many sample programs. Tech Support can be reached at support@rabbit.com

:slight_smile:

6

Yea, I needed a complete board so I didn’t have to have a ‘homemade’ look by hand soldering wires. I was looking at the BL type boards. I already have an old (2000) RMC2000 kit but the development board is entirely different from the RMC2000 doc’s at the Rabbit web site.

So, I have decided not to go that route, I think it is going to be extremely difficult to get support especially from the user forum. I looked it over and thre are very few replies to post.

I use the Atmel AVR devices and the support forum, avrfreaks.net is pretty good. I also use AutomationDirect PLC hardware and their user forum is also good.

I think the Rabbit products may be slanted more toward larger quantity users than someone like me.

Want to buy a RMC2000 cheap?

Good Luck