Port server ts 16 problems


I am setting up 16 modems on a Digi Port Server TS 16, so our users can get dial in access, i have the Digi Box setup to go thru our Radius server. However it isn’t working correctly, i have looked at all of my loggs on the radius server and they look fine, when i loggin i get an acception from our radius server but some where between radius and the digi box i get an error 691 which means the password is incorrect. But the radius ok’s it, so i assume it is something on the digi box that is configured incorrectly. Please help.


Is this standard dial up or PPP?

What is reporting error 691?

Yeah it is standard PPP yeah the error is a 691.

error 691 says the username or password is incorrect.

All the user information and network configuration information needs to be configured within the radius server itself. This is because the TS8/16 will only pass the user information to the Radius server.

Please see also below an example configuration: (Radius Server = FreeRadius) for Linux

digi Auth-Type := Local, User-Password == “dbps”
Service-Type = Framed-User,
Framed-Protocol = PPP,
Framed-IP-Address =,
Framed-IP-Netmask =,
Framed-MTU = 1500,
Framed-Compression = Van-Jacobsen-TCP-IP