try to reset the device to factory default though it is new.
Using the Front Panel Reset Button
If the AnywhereUSB cannot be accessed from the Web interface, the configuration can be restored to factory defaults using the Reset button.
Power off the AnywhereUSB by unplugging the power.
Press the Reset button on the front of the unit.
While holding the Reset button, power up the unit.
Hold the Reset button for 20 seconds and then release it.
If this doesn’t work then contact Digi Technical Support