Every time, after re-download the program, the system can work again. No hardware problem at all.
I don’t have any specific experience of the RCM3610 so I can’t comment directly on it but my own Rabbit 4000 based product (the GET-1032 data logger) has occasionally experienced loss of the FLASH contents.
This is always a risk in systems that contain code which can write to or erase the in built program memory as a system crash can end up causing the FLASH routines to be called with spurious parameters.
Regards,
Peter