can't install edgeport driver in windows 10

Windows 10 doesn’t seem to recognize the Edgeport 416 correctly. I get a fault in the usb section of drivers, I do get 8 ports in the com/lpt section, but only 8 (and mine should have 16).

I’ve run the driver install several times. The digi usb config utility runs, but also only identifies the 8 ports. At a bit of a loss on how to get the other 8 recognized.

Anyone?

TIA,

Russ

Does this Edgeport device exhibit the same behavior on any other computers or OS’s?