I have bought a XBee series 2 modem…I’m trying to configure the modem using the X-CTU software which i downloaded from this site but i cannot configure it…each time i press the test/query button I get the following error…
Communication with modem : OK
Modem Type = Name unknown (ID= 429496…)
Modem Firmware version = ATVR
Serial No = ATSH
ATSL
I have gone through most of the discussion in this support forum regarding similar problems and i have tried out all possible solution but nothing seems to work…i have updated the firmware version also tried the reset switch but nothing seems to help…when i go to modem configuration and select the modem and press the read button i get a pop-up window stating " unable to communicate with the modem and it ask me the hold the reset switch for 10 secs which i do but nothing works…
Could some one please help me out with this