Digi aw-usb-5m-w

Hello! You have a problem with the Digi aw-usb-5m-w (s
E43107120). 3 of 5 ports of device are nonworking: LED’s don’t indicate something and OS didn’t search keys.
What can you advise about this trouble?

Best regards

Hello Dmitriy,

You will need to submit a support ticket and specify that you need to troubleshoot and obtain an RMA. To submit this kind of ticket should not carry any cost. As for the RMA / repair, I am not sure what the warranty is on the AW-USB-5M-W. That will be handled by the appropriate support and RMA personnel.