Digi IA realport Win2000 fatal error

I am using the Digi IA realport with Win2000, 5.00.2195 Service Pack 2 and I receive the following message on a “blue screen of death”:
*** STOP: 0x000000C2 (0x00000040, 0x00000000, 0x80000000, 0x00000000)
Begging dump of physical memory. Physical memory dump complete.
Contact your system administrator or technical support group.

Any suggestions would be greatly appreciated.

Please update the firmware and the driver for the device from digi.com