Help Digi One IA Real port - Diag is steady red

Digi one IA real port.
I have two pcs of Digi one. One is OK, but with second a have a problem. I have made a reset to factory defaults. Led blinking 1-5-1, after 10 seconds 1-1-1 and after that steady red. I cant find them on LAN.???

Update the new firmware from