Digi One SP very sensative to latency

I have deployed 24 Digi One SP devices all over Australia and they generally work a treat. The only issue I have is that they are extremly sensative to Latency on the network.

Is there any setting I can apply they will improve this.

I’m not sure what your current configuration is, but there is an “optimization” setting which can be set as latency (serial data sent immediately) or throughput (default, serial data buffered then sent for higher throughput).

This may be something you’d want to contact Technical Support via online support request however, since troubleshooting this may involve getting ethernet traces, etc.