How to use serial port of Connectport X4 as RS485, I didn't get the data in this mode?

Hello,

Could you please provide the MAC address and 50xxxxxx part number of your CP X4, so we can know exactly what model it is?

I can,share that in a couple of days.
Can you please help me with the pinouts for RS485 & RS232 for Connectport X4?

Sure, it looks like the serial port pinouts are on page 35.

http://ftp1.digi.com/support/documentation/90000832_J.pdf

Thanks…information helped.