I am considering upgrading to use DIGI console server.
The manual say that " The default password is printed on the device label"
After many years, the label(loose label stickers) may accidentally damaged and the default password could not be read.
What can i do?
- Does the customer service provide default password if I provide product detail info?
- Or only send back the device and pay additional fee for RMA
Engineers often reset default, we have to consider this issue once all labels are lost.