Sending break at 200 baud fails

Product: Digi PortServer TS16
Action: configuring a port at 200 baud 8N1 and sending a break
Problem : the character send is not really a break; on receiver side, we receive:

  • most of the time : 0x00
  • few times : 0x80
  • very seldom : break character

My conclusion is that the break send is about 50 msec long which is on character time.

Temporary solution used : send several break !

What version of firmware is on your Portserver TS16? Also, from the commandline of the TS16, what are the outputs of “show line”, “show profile”, and “show port”?

Here are requested info:

#> show versions

PortServer TS 16 Rack(55000888-01):

Component Part-Number Release-Tag

Boot/Post 82000685 release_82000685_E
Running EOS 82000684 release_82000684_K1

#> show line range=13

tty baud csize parity stopb break error inpck istrip onlcr otab

13 200 8 N 1 ignore ignore on off off off

#> show flow range=13

tty ixon aixon ixoff ixany itoss altpin forcedcd rts dtr cts dcd dsr ri

13 off off off off off off off tog off off off off off

#> show port range=13

tty termtype dev sess uid edelay auto bin group dport dest

13 vt100 prn 1 none 1 off on none none none

#> show profile range=13

tty profile

13 custom

#> set flow range=13 show=rtstoggle

tty pre-delay post-delay

13 700 200

#>

Additional comment
The break is sent using telnet IAC command. This has been widely used without problem when baudrate is >= 300.

In this case we’ll also want to know the 50xxxxxx-xx part number from the underside of the TS, so we know which firmware it can use going forward.

Our lab equipement is :
PN:(1P)50000854-01 C
S/N S V41145421

We should also update field equipments which are newer; I will provide numbers tomorrow

Thank you for your help

Yes, this unit can and should be updated to the 82000684_U3.bin firmware.

Make sure you bring the POST up to the 82000685_G.bin level if it isn’t already, then reboot the TS, before attempting the EOS upgrade, or this device will be rendered unuseable.