Trouble with TS H MEI serial ports.

Serial Servers & Infrastructure Mangement Portserver TS
1

Hello.

I am trying to use a Portserver TS H MEI to remotely access a generator protective relay ( Beckwith 3425). The goal is to utilize the company network and Realport from your average workstation and communicate with a relay at one of the company’s generating plants.

The relay in question has an RS232 comm port on the front of the chassis and I am trying to use the RJ45 - DB9 cable that came with the kit to go from Digi port 1 the relay. I am successful in communicating with the portserver itself but cannot get through to any of the serial ports to my field device. I am inclined to think I may not be using the proper port profile but as this is not my area of expertise, I am scratching my head. Any suggestions are greatly appreciated.

2

Since you appear to be using RealPort, you will want to be sure and use the RealPort profile on your unit.

According to the link found on a quick Google search, turned up the following information and settings for the Relay:

http://techtalk.relaytesting.net/index.php?topic=20.0

Be sure you are changing the COM port to the port created by the driver in the software.

Hope this helps.