I am trying to use a Portserver TS H MEI to remotely access a generator protective relay ( Beckwith 3425). The goal is to utilize the company network and Realport from your average workstation and communicate with a relay at one of the company’s generating plants.
The relay in question has an RS232 comm port on the front of the chassis and I am trying to use the RJ45 - DB9 cable that came with the kit to go from Digi port 1 the relay. I am successful in communicating with the portserver itself but cannot get through to any of the serial ports to my field device. I am inclined to think I may not be using the proper port profile but as this is not my area of expertise, I am scratching my head. Any suggestions are greatly appreciated.