Dear Sirs/ Madams,
could you help me to help me to solve the problem of undetectable and unrecoverable XBee-Pro ZB USB adaptor (XA-Z14-CE1P-A)?
I installed the
- Digi_USB_RF_Drivers
- Digi XCTU
on Windows 10 Pro x64
Windows detected the USB Serial Port (COM3) device.
XCTU is unable to detect the Radio module.
–> “Action Require - Reset your radio module. If this dialog is no closed within 10 seconds, click cancel”
So, I try the recovery tool with Produce family: XB24-ZB, Function set: End Device - LTH, Firmware v 2CA7 device
–> updated the firmware successfully.
I came back to Add module, it unable to detect and I used “Discover Radio module” with “Select All”
There was a luck the module was detected.
I removed the module and re-try –> it unable to detect after few times
I repeated the process by Recovery tools
But no luck this time, there was error
“There is not an active bootloader in the module”
“Error updating the radio firmware”
“- Looking for active bootloader… [ERROR]”
There is not an active bootloader in the module
- Resetting and entering bootloader… [ERROR]
There is not an active bootloader in the"
Could you kindly advise me what I should do to make module work?
thank you