USB Devices idevice descriptor request failed

Hello DIGI Service Team,

i tried to connecting the 63177720Edegport EP/16 to the PC but not successful, even by Disabling the USB selective suspend settings.

Windows Version: Win10 LTSC Build 17763.2114
Digi Typ: Inside out SN: V63177720

Thank’s alot.

Wich best Regards

Wubin Wei

Your product is from 2006 (out of warranty) please try legacy drivers:

customers with products in warranty with similar issues:
please create a support case with Digi Technical Support providing your serial number:

you may either use customer web portal access:
or write to to create a new case.