Hello DIGI Service Team,
i tried to connecting the 63177720Edegport EP/16 to the PC but not successful, even by Disabling the USB selective suspend settings.
Windows Version: Win10 LTSC Build 17763.2114
Digi Typ: Inside out SN: V63177720
Thank’s alot.
Wich best Regards
Wubin Wei
Your product is from 2006 (out of warranty) please try legacy drivers:
customers with products in warranty with similar issues:
please create a support case with Digi Technical Support providing your serial number:
you may either use customer web portal access: https://www.digi.com/portal
or write to Tech.Support@digi.com to create a new case.