I’m setting up my first Verizon provisioned Connect Wan IA. I connected to the device via the web and began configuring the serial port. In the process of setting up the serial port, red text shows up that says," This device needs to be provisoined.". Next to that red text is a button that reads “Provision this device”. So I clicked on it and haven’t been able to connect with it since. Did I kill this device or is a roadtrip req’d to provision it locally?
When you say that you were connected to the device via the web, were you coming in over the Internet to reach the device? If so, the device would have already been provisioned, so by clicking the button to provision the device, you more than likely killed your current session to the Internet (as this needs to be done to provision/reprovision the device). If this is what has happened, you will need to go to the device locally to gain access back into it.