Watchport/V2 web cam

When I try to capture the video the picture goes dark. I can exit the program and restart and it is still dark. When I unplug the USB cable and plug it back in the cam picture is normal again. When I try to capture again the picture goes dark again. Why? Windows XP. 512mb ram.

Joe,

Hi, would you please let me know what software you’re using to capture the video with? Please also let me know the exact version of our drivers that you installed, did you install the Twain or the DirectShow drivers?

Thanks

Mike Swift