Why does the AnywhereUSB/14 keep crashing?

Hi. We have an AnywhereUSB/14 hub to allow a set of virtual machines to communicate with some remote test assets. The problem is that the AnywhereUSB/14 hub keeps locking up and needs a power down to clear the error, which causes issues to our remote test team when it happens outside office hours. What is the solution? We are using the latest firmware.

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Did you ever find a solution to this problem?
We are having the exact same problem. The device always hangs and needs a Reboot after 4days and about 15-17h…
We are also using the newest firmware version.

Problem solved. We had to downgrade the firmware. You can get it from the Digi Support.

The problem was a memory leak.

Firmware with the problem: 1.96.2184

Downgraded Firmware without the problem: 1.95