Xbee-Pro SX FN/ND appear to work but no other remote AT commands return a response in API mode.

I have a network (deployed at a customer’s site) and the radio has become somewhat compromised. The network is operating in API mode 1. Network discovery and find neighbors works but one of the radios that reports from these commands will not respond to any other commands. I have seen it before and the only way I have found to get it back is to power cycle (likely reset is sufficient) the radio in question.
What mode has the radio got itself into and how do I recover with remote AT commands?

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