Xem 16 port with Solaris 9 problem

USB Devices
1

I had installed Acceleport Xem 16 port with Solaris 9. I had installed Digi driver as well. I can see the modem on one of the ports. But, I cannot activate with AT command. When I plug the modem into the Sun Sparc serial port, I can use the modem with the same program and all works normal (all AT command working). What could be wrong? Did I miss anything in the installation?

2

How are you trying to talk to the modem, as in what utility? Which tty device are you trying to talk to?

3

Hi,

jswong is my colleague, he started the thread and had ask me to follow up on this issue.

Anyway, I installed the driver to Solaris9 Sparc platform, with about 256M ram. From the log:

Nov 15 14:43:38 server epca: [ID 549307 kern.notice] epca0: interrupts disabled for xem adapter #0
Nov 15 14:43:38 server epca: [ID 937288 kern.notice] epca0: port:0x0 mem:0x3000000 ports:16 AccelePort Xem PCI (V1.6.3, 64-bit)

So, I guess the driver has been installed properly.

However, when I try to send an AT command, say, ATH, or ATE0 to the modem that attached to the multi port module, I get the message:

Failed to write AT COMMAND! ATE0 - I/O error

I am able to run this AT command to the the modem if connect it to the Sun machine onboard serial port.

Any reason that would cause this problem?

4

Have you tried using tip to connect to the attached modem?

http://www.digi.com/support/kbase/kbaseresultdetl.jsp?id=237

Also, please confirm the cabling being used:

http://supportold.digi.com/support/techsupport/common/cables/async/apcableindex.html

If this does not work to communicate with the modem, I suggest contacting Digi Technical Support to pursue this further.

5

I encountered similar situation on two Solaris machines after reboots:

under /var/admin/messages, it shows:
May 15 06:15:02 server epca: [ID 549307 kern.notice] epca0: interrupts disabled for xem adapter #0
May 15 06:15:02 server epca: [ID 937288 kern.notice] epca0: port:0x0 mem:0x1000000 ports:16 AccelePort Xem PCI (V1.6.3, 64-bit)

epca process is running:
$ ps -ef|grep epca
root 410 1 0 06:15:34 ? 0:00 /opt/epca/epcadl64 /dev/epcadl

$ tip /dev/dty/d001s
tip: unknown host /dev/dty/d001s

Any suggestion. Thanks all.

6

Thanks, we are currently in contact with Digi local support. They also give me some helpful information on this.

Will update more once I can try out the suggestions.