AcclePort RAS 4 Installation in IBM F-50

I installed the card per instructions into an IBM F-50. Once installed the card was recognized by the O/S.

I then built my TTYs with no issue, again they were recognized as AVAILABLE.

Basically everything looks great on the install. When I attempt to use the card (using VSI Fax) the machine hangs attempting to open the port.

I have no errors in any logs. I have removed and re-installed. Re-installed into a different PCI slot.

As a note here, this machine had been our fax server until a disk error. As we didn’t have a back-up at the time we moved the card to another F-50. We are now setting up the original server as a backup.

As it appears all is well I’m lost on next troubleshooting step. Ideas?

Have you checked the “errpt -a” logs for errors?

What is the status of the adapter (lsdev -Cc adapter)?

Have you tried connecting to the tty using cu?

Thanks for assistance.

Here is errpt (nothing of importance so no -a):

new-fax#/> errpt
IDENTIFIER TIMESTAMP T C RESOURCE_NAME DESCRIPTION
A6DF45AA 1005092506 I O RMCdaemon The daemon is started.
2BFA76F6 1005091806 T S SYSPROC SYSTEM SHUTDOWN BY USER
9DBCFDEE 1005092406 T O errdemon ERROR LOGGING TURNED ON
192AC071 1005091706 T O errdemon ERROR LOGGING TURNED OFF
A6DF45AA 1005082606 I O RMCdaemon The daemon is started.
4507DE58 1005082406 I H ent2 ETHERNET NETWORK RECOVERY MODE
DED8E752 1005082306 T H ent2 ETHERNET DOWN
2BFA76F6 1005074906 T S SYSPROC SYSTEM SHUTDOWN BY USER
9DBCFDEE 1005082506 T O errdemon ERROR LOGGING TURNED ON
192AC071 1005074806 T O errdemon ERROR LOGGING TURNED OFF
A6DF45AA 1004154106 I O RMCdaemon The daemon is started.
2BFA76F6 1004153406 T S SYSPROC SYSTEM SHUTDOWN BY USER
9DBCFDEE 1004153906 T O errdemon ERROR LOGGING TURNED ON
192AC071 1004153306 T O errdemon ERROR LOGGING TURNED OFF
A6DF45AA 1004152406 I O RMCdaemon The daemon is started.
2BFA76F6 1004151806 T S SYSPROC SYSTEM SHUTDOWN BY USER
9DBCFDEE 1004152306 T O errdemon ERROR LOGGING TURNED ON
192AC071 1004151706 T O errdemon ERROR LOGGING TURNED OFF
new-fax#/>

Adapter is available. Here is the lsdev:
new-fax#/> lsdev -Cc adapter
dm0 Available 10-78 AccelePort RAS 4 (config 1)
ent0 Available 10-70 10/100/1000 Base-TX PCI-X Adapter (14106902)
ent1 Available 10-80 IBM PCI Ethernet Adapter (22100020)
ent2 Available 30-60 10/100/1000 Base-TX PCI-X Adapter (14106902)
fda0 Available 01-D1 Standard I/O Diskette Adapter
ppa0 Available 01-R1 Standard I/O Parallel Port Adapter
sa0 Available 01-S1 Standard I/O Serial Port
sa1 Available 01-S2 Standard I/O Serial Port
sa2 Available 01-S3 Standard I/O Serial Port
scsi0 Available 10-60 Wide SCSI I/O Controller
scsi1 Available 30-58 Wide SCSI I/O Controller
sioka0 Available 01-K1-00 Keyboard Adapter
siokma0 Available 01-K1 Keyboard/Mouse Adapter
sioma0 Available 01-K1-01 Mouse Adapter
ssa0 Available 10-68 IBM SSA 160 SerialRAID Adapter (14109100)
new-fax#/>

I haven’t re-configured CU yet, but it basically gets the same error as the fax software’s test util:

new-fax#/> vtalk -v /dev/tty3
vtalk - for tech support use only

Opening modem port /dev/tty3…

… and it just sits there

I would kill any processes on the port(s), add a “Direct” entry to the /usr/lib/uucp/Devices file and see if you can communicate with the modem(s) using cu:

chown uucp:uucp /dev/tty#
cu -ml /dev/tty## -s 38400

If not, we would suspect that the adapter may have gone bad. In which case, you will want to contact Digi Technical Support to pursue repair arrangments.

Thanks. No joy.

Off to Tech Support as this was a new board right out of the box. I knew all the installs went too smooth.

Thanks again… Bill