An error occurred while automatically activating bundle com.digi.xctung on Ubuntu 18.04

Other & Legacy Products
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1

I downloaded XCTU v6.5.1 for Linux x86_64, and installed.
Following error message is coming when launched:
!SESSION 2020-06-08 23:31:16.188 -----------------------------------------------
eclipse.buildId=unknown
java.version=1.8.0_131
java.vendor=Oracle Corporation
BootLoader constants: OS=linux, ARCH=x86_64, WS=gtk, NL=en_IN
Framework arguments: -clearPersistedState
Command-line arguments: -os linux -ws gtk -arch x86_64 -clearPersistedState

!ENTRY org.eclipse.osgi 4 0 2020-06-08 23:31:17.203
!MESSAGE An error occurred while automatically activating bundle com.digi.xctung (6).
!STACK 0
org.osgi.framework.BundleException: Exception in com.digi.xctung.XctungPlugin.start() of bundle com.digi.xctung.

error message continues…

2

Are you logged in as the Administrator on this system?

3

Above problem is observed when the XCTU application is launched by the XCTU Setup Wizard.
No such problem is observed when I launched the XCTU application as a super user.

Thanks for your hint.

4

Launch the XCTU application as a super user.

5

That would explain why. You don’t have the needed permissions to run a installer.

6

Infact I launched the installer too as a super user, using following commands.

$ sudo chmod +x ./40002881_X.run
$ sudo ./40002881_X_XCTUv6.5.1_Linux64.run

At the end of installation - setup wizard launching the application, but failed to launch.

I launched the application with the following command:
$ sudo ./app

7

I get the error when attempting to use the script with sudo as well. You can’t run it as the normal user, it will shut you down trying to install in /opt/Digi.

Going to try an install it in the /home/user directory as the user to see if that works.